This is a 24 hour confidential helpline (0845 4647) staffed by specially trained nurses. The nurse will ask you about your problem and advise on an appropriate course of action:
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With clear and specific advice, you may be able to cope with the situation yourself. | |
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You may be advised to make an appointment to see your own doctor routinely. | |
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You may need to talk to a doctor or be seen by a doctor urgently, if so, the nurse will arrange this. | |
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You may need to go straight to hospital; again, the nurse would organise this for you. |